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Privacy Policy

Effective date: 2 October 2026

This Privacy Policy explains how personal data is collected, used and otherwise processed when you visit browxenna.com, create an account, contact us, submit a professional or partnership enquiry, participate in BrowXenna Pro, or otherwise interact with the Website.

GOLDEN RATIO TRADING L.L.C.
License No. 1046872 | Commercial Register No. 1705509
Office No. ST-333, Al Murar, Dubai, United Arab Emirates
Email: export@browxenna.com

1. Who is responsible for your data

GOLDEN RATIO TRADING L.L.C. determines the purposes for which personal data is processed in connection with browxenna.com and is the controller for the processing described in this Policy. Golden Ratio may use hosting, database, CRM, communications, security and other technical service providers to operate the Website. Personal data may be disclosed or made accessible to such providers only as necessary for their respective functions and subject to applicable data-protection requirements.

2. Personal data we may collect

  • Identification and contact data, such as name, email address and telephone number.
  • Account data, including registration details and account credentials.
  • Information submitted in contact, partnership, distributor, Get Price and other website forms.
  • Professional information submitted for BrowXenna Pro or similar professional programmes, which may include social media profiles, professional status, follower information, work experience, training-centre information, portfolio materials and photographs.
  • Communications with us, including messages sent through website chat or support channels.
  • Marketing preferences and subscription status.
  • Technical and usage information, such as IP address, device/browser information, security events and information generated through cookies and similar technologies.

3. Why we use personal data

  • To operate, secure and maintain the website and user accounts.
  • To respond to enquiries and manage professional, partnership or distributor applications.
  • To administer BrowXenna Pro and other professional programmes where applicable.
  • To provide requested information, including price or product information.
  • To communicate service-related information.
  • To send marketing communications where we have a valid basis to do so and, where required, your consent.
  • To measure website use, improve services and marketing, subject to applicable cookie/consent requirements.
  • To comply with legal obligations and establish, exercise or defend legal claims.

4. Legal bases for processing

Depending on the circumstances and applicable law, we process personal data on the basis of taking steps at the data subject's request before entering into a contract, performing a contract, complying with legal obligations, pursuing legitimate interests, or obtaining consent. Where processing relies on consent, you may withdraw that consent at any time without affecting processing already carried out lawfully.

5. Cookies and similar technologies

The website currently uses or may use the following technologies and services: necessary website technologies, Cloudflare Turnstile, Google Analytics 4 (G-5QN46NPSGS), Meta Pixel (849689971135085), CRM and communications systems, and Yandex Maps. Non-essential technologies are used subject to your consent choices where required. See the Cookie Policy and Cookie Settings for more information.

6. Recipients and service providers

Personal data may be disclosed or made accessible where necessary to service providers and authorised recipients for website hosting and security, CRM and communications, analytics, professional programme administration, legal/compliance support and other operational functions. Such providers receive data only as necessary for their respective functions and are subject to applicable contractual and data-protection requirements.

7. International processing and transfers

Personal data may be processed outside your country of residence, including in the United Arab Emirates and in countries where relevant service providers operate. Where applicable data-protection law requires safeguards or a specific mechanism for an international transfer, Golden Ratio will use the safeguards or mechanism appropriate to the relevant data flow.

8. Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Policy, including account administration, handling enquiries and professional relationships, legal and accounting obligations, dispute resolution and security. Retention periods may differ depending on the type of data and applicable law.

9. Rights

Depending on the law applicable to you, you may have rights to request access, correction, deletion, restriction, portability or objection, and to withdraw consent. You may also have the right to lodge a complaint with a competent data-protection authority. Rights are subject to applicable legal conditions and exceptions.

10. Marketing

Marketing consent is separate from account creation, enquiries and other necessary processing. You may unsubscribe from email marketing at any time using the unsubscribe mechanism in the message or by contacting us.

11. Children

The website is not intended to collect personal data from children where parental or guardian authorisation is required by applicable law. If you believe a child has provided personal data contrary to applicable law, please contact us.

12. Changes and contact

We may update this Policy when our practices or legal requirements change. Questions or privacy requests relating to browxenna.com may be sent to export@browxenna.com.